Returns & Exchanges

At Comfort Works, we want you to love your custom-made slipcovers, which is why we offer a 3-year quality guarantee and a dedicated 60-day return window for standard items. If your order isn't quite right, our team is here to help with a hassle-free exchange or refund process.

1

Initiate Your Request

Contact our customer support team within 60 days of receiving your order to start the return or exchange process.

2

Review and Approval

Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the appropriate return shipping address.

3

Pack and Ship

Securely package your items in their original condition and include the RMA form before shipping them back to our facility.

4

Quality Check and Refund

Once we receive and inspect your return, we will process your refund or ship your replacement items within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing